Shipping & Pick-ups

Picking Up Your Purchases
If you’ve successfully bid on an item in one of our auctions, you can pick-up from our location at 4115-7005 Fairmount Dr. SE in the week after the auction ends. Please note that payment must be received before we will release your item.
We welcome and encourage you to call or email us if you have a preferred date and time to pick up. Our friendly staff will be ready to assist you. Please ensure that you have your identification available to show us at pick-up.
Pick-Up Deadlines
Every Hall’s Auction outlines the pick-up deadline for sold lots on the auction page. If you have won an item in one of our auctions, please ensure you refer to these deadlines to avoid incurring storage fees.
Items left beyond our pick-up deadline will be moved to long term storage, at an additional fee, and will require 24 hours notice to pick up. Storage charges will apply without exception.
Picking Up For Someone Else?
In order to have someone other than the purchaser pick up an item from a Hall’s Auction sale, we must receive express permission from the buyer to release their purchase.
Please contact us via phone or email to provide the first and last name of the person who will pick-up on your behalf. We are unable to authorize the release any purchase from anyone other than the buyer if we have not received permission.
Shipping
Hall’s Auction Services Ltd. does not provide packing or shipping services in-house. Below, you will find our list of recommended shippers and delivery companies.
Please note that payment must be received before contacting a shipper, and goods will not be released without payment or explicit authorization.
Important Notice:
Restrictions exist regarding the import and export of species protected under CITES (Convention on International Trade in Endangered Species).
This includes but is not limited to items made of or containing bone (whalebone etc.), ivory, tortoise shell, seal skin, rhinoceros horn and any other animal part and is strictly controlled or forbidden by most countries.
Please review your country’s laws before bidding on pieces made of or containing these restricted items. It is the sole responsibility of the buyer to inquire about and obtain the proper permits for artwork purchased that may contain restricted materials, if such permit can be obtained.
Please contact the department for further assistance.